‡Best Price Guarantee (the “Guarantee”) is only available to residents of Australia and New Zealand. If a guest books a Princess cruise directly with Princess or through an Australian or New Zealand travel agent between 13 December 2024 and 15 November 2025 for any future departure date (the ‘Original Booking’) and such guest finds an active, publicly available, and lower Cruise Fare in the same currency for the identical verified booking (including but not limited to, on the same ship as the Original Booking, the same sail dates, the same stateroom category, the same number of guests, same bundle (Princess Standard, Princess Plus or Princess Premier Package) and be booked under the same conditions) on the Princess Cruises’ website (Princess.com) prior to final payment for the cruise (the ‘Located Cruise Fare’), they can submit a Guarantee claim form and Princess will give the guest an On Board Credit (‘OBC’) with a value of 120% of the difference between what the guest actually paid for the Original Booking and the Located Cruise Fare up to a maximum of US$2,000. ‘Publicly available’ means that the Cruise Fare must be available to all guests, without any additional eligibility or required qualifications to qualify; ‘Publicly Available’ does not include unpublished, negotiated Cruise Fares with corporations, travel agencies, groups, associations, or other Cruise Fares that are specifically agreed upon by Princess and for a specified and limited group. ‘Final payment’ is due 90 days prior to sailing on cruises up to and including 24 nights and 120 days prior to sailing on cruises 25+ nights. Princess will only consider/compare the Cruise Fare from the Original Booking against the Cruise Fare from the Located Cruise Fare; no credits or other incentives will be considered. Determination as to whether the Located Cruise Fare is identical to the Original Booking will be in Princess’ discretion. Located Cruise Fare must be in the same currency that Original Booking was booked (AUD or NZD) and must be live/available for purchase for AU/NZ residents. To submit a Guarantee claim, guest must fill out a Guarantee claim form with all required information, including providing screenshot proof of qualifying lower Located Cruise Fare. The form must be submitted prior to final payment date of the Original Booking to be considered. Cruise Fares on websites that require a password or paid membership to complete the booking, except Princess.com, are also ineligible. Guarantee claim will be denied if Princess is unable to independently verify the Located Cruise Fare and may be rejected if it is incomplete or is submitted in a language not used on Princess.com. Princess may deny claims relating to a time during which there is an outage, technical issue or circumstance beyond Princess’ reasonable control. If Princess verifies the guest’s Guarantee claim, and Princess awards the guest an OBC, Princess will apply the OBC to the guest’s onboard folio. OBC must be used on the Original Booking, expires at the end of such cruise, and may not be used in the casino.
Limit: One (1) OBC per stateroom up to a maximum of US$2,000. OBC will be awarded in the same currency as the currency onboard such cruise.
OBC is non-refundable, non-transferable, and has no cash value.
All decisions and factors regarding this Guarantee and any claim will be determined by Princess at its discretion, acting reasonably.