Princess is pleased to offer you the ability to purchase your excursions for the land portion of your cruise tour using the Manage Booking at princess.com. Included is a list of land excursion options customized to best fit your itinerary with detailed information about each excursion. When you are ready to purchase your land excursions, go to the Manage Booking and have your booking number and credit card information ready to enter. Princess accepts Princess Visa, Visa, MasterCard, American Express, Discover and Diner’s Club. Confirmed excursions can be viewed at any time in your detailed itinerary in the Manage Booking and will also be listed on your Welcome Envelope that you’ll receive at each cruise tour location during your Princess Land & Sea Vacation. Land excursions may be cancelled up to three (3) days prior to travel without a cancellation fee. Cancellations made within three (3) days of travel are 100% non-refundable. Note that excursion availability is based on cruise tour date, capacity limitations and suitable weather conditions. Land excursions are subject to change at any time and are available on a first-come, first-serve basis. Guests are encouraged to book early as space is limited and flightseeing tours in particular may not be available right up to tour departure date. Prior to travel, print your Travel Itinerary which will have a list of all your confirmed land excursions. Make your cruise tour with Princess an even more memorable one and purchase your land excursions today.
Note: For those guests without internet access or requiring assistance, you may call 1-800-PRINCESS (1-800-774-6237). All phone reservations must be received five days prior to your cruisetour departure date and all cancellations must be received three days prior to your cruisetour departure date.
Cancellation Policy
Alaska Land Excursions, purchased through the Manage Booking, may be cancelled up to three days prior to travel without any cancellation fees. Land Excursions cancelled prior to the cancellation deadline will be refunded to the credit card that you provided in the Manage Booking to purchase your tours. Excursions cancelled within three (3) days prior travel are subject to a 100% cancellation fee, unless the operator, at their sole discretion, is unable to operate the program due to unforeseen circumstances. All sales of tours booked while on your land tour are considered final at the time of purchase and are 100% non-refundable except in the case of an operator approved cancellation.
Children
Provided that children are accompanied by a parent or legal guardian, there is typically no minimum age required on most excursions. Children's prices are available for most tours; in most cases there is no charge for children under the age of two, provided they do not occupy a seat. Individuals under 18 may be required to provide parental written consent if attending the tour alone. For tours involving travel by van, children under the age of five or who weigh less than 40 lbs. must be seated in a child safety seat. (Federal Law does not require child safety in motorcoaches).
On helicopter tours, children need to be two or older and require their own seat. On fixed-wing flightseeing tours, children under 24 months of age are considered lap infants and may ride free of charge.
Clothing
Given Alaska's fluctuating climate, we strongly suggest you dress in layers and wear comfortable, low-heeled walking shoes or sturdier shoes for activities such as hiking. You might want to bring a fold-up umbrella and a light jacket in your carry-on. Bringing sunglasses on your excursion is highly recommended.
Conditions
In selling tickets (including coupons or vouchers) or otherwise promoting or making arrangements for excursions - whether for air, land or local water transportation; tours; sports or any other recreational activities; shore accommodations or meals or for any service, facility or activity other than onboard Princess ships - Princess acts only as agent for the independent tour operator supplying such excursions or services. Participation by a guest on excursions is conditioned upon such guest's acceptance of the terms and conditions set forth in the Passage Contract, the excursion ticket and, depending on the activity, other documents which, among other things, expressly release Princess from any liability for such participation. Participation may also be subject to the independent tour operators' own terms and conditions.
Excursion Departure Times
Guests are requested to report to the specified departure location at least ten minutes prior to the time designated on your Welcome Envelope or tour ticket. Checking in with our tour desk hosts is encouraged to reconfirm all tour times.
Excursions with Limited Participation
Excursions may be purchased in advance of your departure on a first-come, first-served basis. Many excursions have limited participation and reservations will be processed in the order received. When excursions are fully subscribed, guests are not placed on a waiting list. Guests are encouraged to check in at our tour desks to see if any space has opened up on tours that were previously noted as sold out in the Manage Booking.
Fishing Guidelines
- Conditions and seasonality
Fish runs are dependent on spawning seasons, weather, river levels, commercial fishing pressure, and numerous other variables. Your fishing location and/or destination could change depending on these conditions and state regulations at the time of your visit. Please remember you have purchased an opportunity to catch fish, not a guarantee to do so. Water conditions vary. Rivers fed by glacier water appear gray due to the high silt content and rivers fed by lake water are clear. The Copper River section features fishing tours on both glacier fed (the Klutina) and clear water (the Gulkana) rivers. Kenai offers clear water fishing on the upper and lower Kenai River. Seasonality of species varies with each river as is mentioned in the tour descriptions.
- Regulations
If the Alaska Department of Fish and Game determines that there are not enough salmon entering the river to sustain an adequate regeneration population, the fishing season may be cut back, catch limits decreased, or other similar regulatory rules implemented. In order to conserve salmon and other species, current regulations require you to stop fishing once you have retained the maximum limit by law. Information on Alaska's current regulations can also be found online at the Alaska Department of Fish and Game. If your tour is not designated as catch and release, your catch can be processed and shipped home for an additional charge. In most cases, this service can be arranged through the fishing guide or the tour company. Due to Alaskan law, the lodges are not allowed to process and/or cook any sport caught salmon. Because of its perishable nature and US Customs regulations, your catch may not be sent outside of the United States in most cases.
- Licensing
Fishing licenses are not included in the excursion price. Fishing licenses will be handled locally. We will assist you with arranging a fishing license, either through the guide service, or at the lodge location. Prices for a license will vary depending on the number of days you choose to fish. Go to the Alaska Department of Fish and Game for more details on pricing. Children under 16 do not need a fishing license.
Flightseeing Excursions
Due to weight and balance limitations of small aircraft, as well as for your own safety and comfort, flightseeing operators require Princess to provide the individual weights of all our guests. As a result, prior to your flightseeing excursion, lodge personnel will be requesting this information from you so that we can provide it to the flightseeing operator in a timely manner. Helicopters may carry up to 6 guests depending on combined group weight and carry-on items are limited to a camera that can be carried on your lap. Please note, the flight length and amount of time spent on the glacier, shown in the duration section of each tour, are approximate and may vary due to weather conditions.
Personal Possessions
Personal articles should remain at all times under the guest's custody and control. Be careful that you do not leave your possessions unattended at any time in the vehicle or coach in which you are traveling, unless instructed otherwise. For most flightseeing tours you will be asked to leave behind all carry-on's and our operators have been instructed to secure these for you while you are on tour.
Prices
The prices for the excursions are in US dollars and subject to change without notice. All quotations made include conveyance according to the itinerary and, where applicable, meals, refreshments, guides, and entrance fees, unless otherwise stated. Children, other than infants in arms, will be charged full fare unless noted otherwise.
Refunds
In the event of any excursion being canceled for reasons beyond our control, a full refund will be made. Land Excursions that were pre-reserved, auto charged and then cancelled due to weather will be refunded using the same credit card used to book your excursions. These refunds will typically be reflected on your credit card statement between 7-10 business days after cancellation. Tours booked while on your land tour are considered final at the time of purchase and are 100% non-refundable except in the case of a cancellation by the vendor. Should any excursion have to be abandoned through force majeure or difficulties en route, the best possible refund will be arranged according to the circumstances.
Service
Princess is dedicated to providing the best tour experience possible for our guests and we work with a number of companies to provide a diverse and entertaining tour product for you to choose from. Each season excursions that surpass expectations and individual guides who provide excellent service are presented awards. You can assist us with recognizing outstanding tours and guides by simply completing the short service recognition form available at the sales desks at each sales location. If you experience a problem while on tour, we ask that you immediately contact one of our local managers so that we can work to resolve it while you enjoy the rest of your vacation.
Smoking
We have a no smoking policy while our guests are on transportation tours of any kind or in an enclosed environment.
Tipping
Tipping is a discretionary matter. However, it is customary, if one is pleased with the tour, to tip the tour guide.
Transportation
The standards of transport vary considerably throughout the state. Air-conditioned coaches are not available in many areas. Guests wishing to travel with friends should all leave together, as this will help the Tour Staff to allocate them space in the same vehicle. For the comfort of all guests, smoking is prohibited aboard the sightseeing vehicles.
Wheelchairs
For guests using wheelchairs, we recommend reserving the accessible sightseeing tours as designated by the wheelchair icon in the Manage Booking. Some tours not designated as suitable for wheelchairs may be adaptable to your unique circumstances depending on your abilities. If a particular tour is of special interest, please inquire as to what limitations exist to see if they apply to you. Wheelchairs are not provided by our Tour Suppliers.
Wildlife Guarantee
We cannot guarantee that you will see wildlife. Our Tour Suppliers make every effort to fulfill a tour's description; however, weather, time of season and other factors beyond our control can affect wildlife sightings and scenic views.
Withdrawal of Tours
The Tour Operator reserves the right to withdraw any excursion through lack of demand and to make any alterations that they may deem advisable for the comfort of the guests, bearing in mind the convenience and best interest of each group.