Our Guarantee

Authentic Products: Princess only sells authentic merchandise and guarantees the legitimacy of all brands and products sold on-board.

Peace of Mind: In addition to the manufacturer’s premier warranty included with your new purchase, Princess Cruises also provides a five-year guarantee on all fine jewellery that protects against manufacturer defects.

Lowest Price—Guaranteed: During your cruise, if you find an identical authentic item sold at another authorised dealer in port for a lower price, Princess Cruises will refund you the difference.

Have All Your Questions Answered: Princess Cruises’ local offices are set up to address customer service issues that may arise following your cruise. Ask one of our knowledgeable sales associates for details or contact us directly at +1 661 753 2571 if you have an enquiry about an existing purchase.